Ingrowing Toenail(s)
Ingrown toenails are a common condition, with 3,890 people visiting A&E in a 4 month period between 2024 & 2025.
Many people seek help from a GP or podiatrist before resorting to an A&E visit. It occurs when the nail grows into the flesh and can happen either on one or both sides of the nail, usually affecting the big toe (hallux). There are a number of reasons that ingrown toenails can happen, from genetics to nail trauma. Often, ingrown nails occur or are made worse by incorrectly cutting the nails or tearing the corners. Nail trauma due to poorly fitting footwear or stubbing or dropping something on the toe can also cause the nail to grow abnormally and become ingrown.
Nails that are ingrowing can cause a number of complaints including pain, inflammation of the skin, swelling and infection. These can all affect a person’s day-to-day life, making it harder to complete daily activities depending on the severity of symptoms. The signs of infection are: liquid or puss coming out of your toe; throbbing pain; redness or darkness of the area; swelling; and the toe/s feeling warm or hot compared to other toes. Infections should be taken seriously as in rare cases it can lead to gangrene or sepsis if it's left untreated. Your podiatrist can prescribe certain types of antibiotics via written order to give to your pharmacist.
Whoever you see about your ingrown toenail - either a podiatrist or GP - will likely diagnose an ingrown toenail by inspecting it by examining the skin at the edge of the nail. They’ll diagnose you with an ingrowing nail if skin growing over the nail or the way the nail is growing is causing any of the following symptoms: swollen skin, tenderness, warmth and redness or darkening in colour, and painfulness to light touch.
Those with eyesight problems, mobility issues, diabetes, peripheral vascular disease or other circulatory disorders, and children/teenagers should avoid any form of self-treatment and seek the help of a podiatrist. This is because ingrown nails can have complex complications and increased risks for these individuals.
Your podiatrist is highly qualified to treat ingrown toenails and infections. There are options to treating ingrown toenails, from no treatment, conservative treatment (no surgery) or nail surgery. Sometimes nail surgery isn’t required (conservative treatment) as the nail spike causing the issues can be removed by the podiatrist without removing part of the nail at the same depth as during nail surgery. The podiatrist can also prescribe suitable antibiotics to treat any underlying infection caused by the offending nail.
In some cases, a section of the nail needs to be permanently removed during a minor surgical procedure known as nail surgery. Podiatrists are specialists in the foot and lower limb and are qualified to complete delicate procedures such as nail surgery. It involves injecting local anaesthetic into the affected toe and the partial or full removal of the nail. The root of the nail (matrix) can be cauterised using a chemical called phenol which will prevent regrowth; this is discussed with the podiatrist beforehand. The healing time for this procedure is 6-12 weeks on average- depending on whether you have the nail root cauterised. Before nail surgery can be performed, a full neurovascular assessment with an in-depth medical history must be obtained to ensure the patient is suitable.
You don’t need to see a GP to seek help for an ingrowing nail. If you’re covered by Hampshire and Isle of Wight Healthcare, you can self-refer to be seen by the NHS or you can see a private podiatrist, which can save wait times. By seeking help from a podiatrist, you will avoid the need for repeated courses of antibiotics that by themselves won’t resolve the problem and avoid delayed waiting times, allowing you to get back to doing the things you enjoy.








